CONSUMER PRODUCT WARRANTY
Door Gate Depot warrants all Goods against manufacturing defects for 10 years on the iron door structure and mechanics, 5 years on the finish, excluding Glass, weather stripping, a door sweep.
Door Gate Depot, at its sole discretion, will repair at a place of its choosing or replace all warranted defective goods.
This warranty begins on the date of sale. All warranties are null and void if the installation is found by Door Gate Depot, Inc. to be faulty in workmanship, in its sole discretion.
All product finishes may age relative to exposure. The finish is warranted against flaking or peeling from normal wear and tear. Doors may be cleaned with a mild soap and water mixture, as cleaning with harsh chemicals including ammonia based products (e.g. glass cleaner) may damage the finish.
Scratches and other damages on glass or door finish as a result of pets or foreign objects or chemicals are not covered under this warranty.
All Iron door products exposed to below freezing climates may sweat on the interior of the door depending on the humidity level in the home. This is not considered to be a defect with the door, and will not harm the door.
Door Gate Depot, assumes no liability for any labor charges regarding the installation, removal, or reinstallation of doors. Damages caused by accident, misuse, abuse or improper installation are not covered under this warranty. This warranty does not cover damage caused by paint, acid or other chemicals. This warranty is strictly limited to the cost of repair of the product and Home. Door Gate Depot assumes no other liability Locksets, hardware, and other door components are covered under the conditions of the separate hardware warranties.
Door Gate Depot, iron components are handcrafted. Some custom designs may require that a slight modification is made to preserve the strength Door Gate Depot. Therefore reserves the right to make minor design adjustments to retain the strength of each individual design.
THE WARRANTIES STATED HEREIN ARE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES (EXCEPT TITLE), EXPRESSED OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Door Gate Depot, NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PARTY TO ASSUME FOR IT, ANY OTHER LIABILITY. IN NO EVENT SHALL Door Gate Depot, INC. BE LIABLE FOR ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.
All warranty claims must be approved by an authorized representative of Door Gate Depot.
Door Gate Depot, has the right to view, inspect, examine any and all products claimed to be defective by customers. Failure of Customer to permit such access shall be deemed a waiver of all of Customer’s rights under such warranty. Door Gate Depot, Limited Warranty does not cover product that has been rendered unusable due to damage or mishandling. Door Gate Depot supports our customers with a warranty that covers defective conditions based on industry standards of acceptability. We take a fair and objective view of any warranty situation, but it is important to understand that a warranty does not cover any and all problems that may occur. We urge you to call if you have questions or need further clarification on our warranty conditions or relating to any specific situation that you may encounter.